The lasting effect of role models

The lasting effect of role models

I have been lucky enough to have had some wonderful role models in my life

I know that each one had enormous impact on how I lead and teach, and I recognise that I have taken a little from each of them.

The first role model that I can identify is my Grade Six teacher Mr Shepherd. He taught me how to make learning and a classroom fun. If we had worked well during the morning, we would be rewarded with half an hour of him playing the guitar. His two favourite artists (and eventually ours) were John Denver and Dean Martin. I don’t think there would have been too many twelve year old kids that could sing ‘That’s Amore’ word for word…. with gusto!

Retail: Regional Managers & time management.

I sat down with a retail Regional Manager earlier this week, as we embarked on the first of many coaching sessions. 

We began by unpacking her week. I learned that her days all started very early, first checking and responding to emails, then hitting the road for a day jam packed with store visits. After a full day, she then returned home to carry on the job of responding to more emails, preparing for interviews to fill vacancies and reviewing the days’ results.  She explained that every day was basically the same, and felt that she was constantly chasing her tail, with no real opportunity to initiate a change.

Have you ever wondered why some businesses thrive while many more fail to grow at all?

The economic climate, online competitors, rising costs and a more competitive environment are factors often used as an explanation. Some business owners fall back on the ‘business is tough’ mindset to avoid answering the hard questions.

Many factors that impede business growth are valid, but can also be used to mask the real harsh truths that they’d prefer not to face.

Over the course of my business life, I observed one key factor that stood above all others when explaining business success or failure and that is people.

Case study – Organisational teams are just like families

I recently worked with a General Manager who was quite frustrated that a core part of her team was disengaged and unmotivated.  She felt that everyone just clocked in did their job and clocked out. She perceived this younger generation was lacking the work ethic required to succeed in today’s climate, and found it extremely frustrating that she couldn’t think of a solution. It was perfect timing to make some changes, as she was about to appoint a new leader to look after this part of the business.

As I began to investigate to gain an understanding of what I could do to help, I asked a question that switched on a light bulb for her;

Developing engagement, ownership and consensus across your team.

Your people will drive your results.

Most business leaders will attest to that. I’m often told that retaining good people, inspiring them, challenging them, and making them more productive is one of the greatest challenges in business.

There are so many hurdles and barriers that you need to overcome when creating a successful business and usually when you search to find the common denominator, or the key reason, that these issues exist, is almost always related to your people.