About me

A little about my background

I believe that people matter

I amĀ a coach, mentor, key-note speaker and facilitator of cultural transformation. I thrive in helping businesses to create ownership and engagement within the workplace. I have an unwavering commitment to people and their development.

Utilising the leadership and business philosophies that I have developed and successfully implemented over 25 years I am proud to say that I have achieved unprecedented results. I have worked with and led more than 1,000 staff across more than 200 retail outlets to generateĀ more than $1.2 billion in sales annually.

1000+ Staff

200+ Outlets

$1.2 Billion Revenue

Building a culture of excellence

Through the building of a culture of excellence within my division of Flight Centre Travel Group my division delivered the company’s most profits globally for eight consecutive years. My unwavering focus on continuing improvement saw the division recognised as the groups most improved division for six of those eight years.

  • Driving profit from $18million to $49 million in 8 years.

•  Receiving Flight Centre’s Director’s award for Global outstanding achievement in 2010. (Pictured below)

•  Was a finalist in the Telstra Businesswoman of the Year Award in 2012.

•  Received countless other notable awards for achievement and excellence.

"As we look ahead into the next century, leaders will be those who empower others"

- Bill Gates

For over twenty years, I have witnessed Alison Crabb’s management style and skills benefitting the organisations where she has worked. While Alison is self-motivated she is not self-centred and her people skills and empathy have enabled her not only to always get the best out of her employees but also for them to get the best out of themselves. Alison is an organiser, a planner, a teacher and a mentor. She delivers on what she sets out to achie

Scharlaine Cairns

Editorial Director, Charlie C. Editorial Pty Ltd